Services » Housing & Community

Housing Maintenance

The Housing Maintenance Section maintains Cork City Council’s housing stock and Traveller halting sites through response and planned maintenance programmes.

For maintenance requests:

  •        telephone the Housing Maintenance HELPLINE 021 4298710
  •        email  (Please note that you will not receive a reply from this email address. We would like to assure you that your service request will be logged for assessment and prioritisation).

Logging of Repair Requests

All Housing Maintenance repair requests should be reported via the Helpline telephone, 021 4298710.  This number is attended from 09.00 to 17.00 Monday to Friday.  However, if calls are queued or if lines are particularly busy, then callers should avail of the automatic messaging service.  Details required are:

  • Tenant's name
  • Address
  • Brief outline of repair requested and
  • a contact telephone number (in case there may be a query regarding the repair request).

Callers leaving voice messages can be assured that all messages so recorded are downloaded each day and the repair requests are logged for attention, provided of course that the repairs requested are Cork City Council's responsibility. 

Tenants are asked to note that there is no counter service for personal callers at any of the Housing Maintenance Depots.  Depot premises are workplaces under current Health and Safety legislation and are not open to the public.

Central Heating Boiler Servicing Scheme and Heat Exchange Unit Service Scheme

Cork City Council carry out Boiler Servicing, or Heat Exchange Unit servicing, in all its houses to ensure that the heating systems located in individual properties are operating safely and efficiently.  The cost of servicing is added to your rent.  This will not apply to houses which are part of a community heating / district heating system.



Boiler Servicing Scheme revised FAQ Jan 2017(356KB)

Repairs and maintenance which are the responsibility of the Tenant(267KB)

Repairs and maintenance which are the responsibility of Cork City Council(135KB)

Guidance Note for Applicants for the‘Housing Adaptation Grant for People with a Disability’Scheme – Minor Housing Adaptation Works(160KB)